Zora Round Slat Alabaster Drum Chandelier 37”D
Zora Round Slat Alabaster Drum Chandelier 37”D
Price Match Guarantee
FSC Certified
30-Day Returns
Sustainable Materials
3-Year Warranty
Product Description
Inspired by glamorous 1960s Italian vintage lighting, this drum-shaped chandelier adopts orderly vertical handmade alabaster slats mounted on solid steel frame, casting soft layered diffused natural stone glow. It supplies four diameter sizes and three interchangeable metal finishes, compatible with dimmer switches and equipped with free bulbs. Hardwired for 110-120V North American circuits, it acts as timeless luxury center decor for dry indoor residential and commercial spaces.
Dimensions
- 37"
- Chandelier Body: 37" diam., 15.5"H
- Overall Hang Height: 87.5"
- Maximum Hang Height: 90"
- Minimum Hang Height: 20"
- Canopy: 6" diam., 1.25"H
- Chain: 6'L
- Cord: 12'2"L
- Single Alabaster Panel: 2"W × 15.5"H
- Weight: 111 lbs
Product Details
- Material: Steel Frame, Handmade Natural Alabaster Panels
- Finish: Polished Nickel / Antiqued Brass / Bronze
- Socket Type: E12
- Light Bulb: 8pcs for 37" , Max 40W per bulb
- Dimming: Dimmer switch compatible
- Voltage: 110-120V / 220-240V
- Certification: Dry UL electrical certified, indoor dry locations only
- Alternative shade: Clear glass panel available on request
- Warranty: 3 Years
- All bulbs are free.
- FREE SHIPPING ON ALL ORDERS.
- Custom chain length available, online designer consultation supported.
Note
- If you need to install this light on sloped or arched ceilings, please contact us in advance.
- Heavy fixtures over 50 lbs require extra ceiling bracing for safe mounting.
- Professional installation by a licensed electrician is required for safety compliance.
- Clean alabaster surface only with soft dry cloth; all liquid cleaners will damage natural stone finish.
- All fixtures pass strict quality inspection and secure protective packaging before shipment.
- Full after-sales support is available throughout the 3-year warranty period for all lighting inquiries.
Please feel free to contact us by email when you have any questions.
Our email: support@auvirahome.com
Shipping Policy
At Auvirahome, we are committed to delivering your furniture safely, efficiently, and with care. This Shipping Policy outlines our processing timelines, delivery methods, and key details to ensure a seamless shopping experience.
1. Order Processing
- Standard items are typically processed within 3–7 business days
- Made-to-order or custom furniture requires 15–25 business days for production
Orders are processed Monday through Friday, excluding weekends and holidays.
2. Shipping Methods & Delivery Time
Delivery timelines vary based on item size and shipping method.
Standard Shipping (Small Items under 32"W)
- Processing Time: 3–7 business days
- Delivery Time: 5–7 business days
- Carriers: UPS, FedEx, DHL, or equivalent
Estimated Delivery Time: 8–14 business days
Freight Shipping (Large Furniture over 32"W)
Due to size and handling requirements, most furniture is shipped via freight.
- Processing Time: 15–25 business days
- Delivery Time: 4–6 weeks
- Method: Ocean freight with final-mile truck delivery
Estimated Delivery Time: 4–8 weeks
White Glove Delivery (Premium Service)
For selected items, we offer an elevated delivery experience, including:
- Delivery to your room of choice
- Professional assembly and placement
- Removal of packaging materials
Delivery appointments are scheduled once your order arrives at our U.S. warehouse.
3. Shipping Fees
- Free standard shipping is available on most orders within the continental United States
White Glove Delivery is offered at an additional cost based on location and order size.
Estimated White Glove Fees:
- Local areas — from $239
- Extended areas — from $339
- Nationwide — $339–$539
Final pricing will be confirmed prior to delivery.
4. Shipping Locations
We currently ship within the continental United States.
For the following locations, custom shipping arrangements may be available:
- Alaska
- Hawaii
- Canada
- U.S. territories
- International destinations
Contact: support@auvirahome.com
5. Order Tracking
Once your order has shipped, you will receive tracking information via email.
For freight shipments, tracking updates may be limited until the item reaches the local delivery carrier.
6. Delivery Guidelines
To ensure a smooth delivery experience:
- An adult (18+) must be present to receive the delivery
- Please ensure items can fit through doorways, hallways, and elevators
- Delivery teams are unable to move or remove existing furniture
Additional fees may apply if delivery cannot be completed due to access limitations.
7. Delays & Exceptions
While we strive to meet all estimated timelines, delays may occur due to:
- Carrier or logistics disruptions
- Customs clearance
- Weather conditions
- Seasonal demand
If delays arise, we will keep you informed and assist throughout the process.
8. Damaged or Lost Shipments
If your order arrives damaged or incomplete:
- Please contact us within 48 hours of delivery
- Provide photos of the item and packaging
We will work with you to resolve the issue through:
- Replacement
- Repair
- Refund (if applicable)
9. Incorrect Shipping Information
Please ensure your shipping details are accurate at checkout.
Orders returned due to incorrect address information may incur additional shipping fees.
10. Split Shipments
Orders containing multiple items may ship separately based on:
- Product availability
- Warehouse location
- Shipping method
11. Contact Us
Email: support@auvirahome.com
Phone: +1 (832) 731-9774
Support Hours: Monday – Friday, 9:00 AM – 7:00 PM (PST)
Time Zone: Pacific Time (Los Angeles, GMT-8)
Business Address：8354 Northfield Blvd #3710, Denver, CO 80238
Return & Refund Policy
At Auvirahome, we want you to feel confident in every purchase. If something isn’t quite right, we’re here to help.
1. Return Eligibility
We accept returns on eligible items within 30 days of delivery.
To qualify for a return:
- Items must be unused, unassembled, and in original condition
- Items must be returned in their original packaging
- Proof of purchase is required
2. Non-Returnable Items
The following items are not eligible for return:
- Made-to-order or custom furniture
- Final sale or clearance items
- Items that have been used, installed, or modified
3. Return Process
To initiate a return, please contact us at:
Please include:
- Your order number
- Reason for return
- Photos (if item is damaged or defective)
Once approved, we will provide return instructions.
4. Return Shipping
- For non-defective returns, customers are responsible for return shipping costs
- For damaged, defective, or incorrect items, we will cover return shipping
For large furniture items, return shipping may require freight arrangements.
5. Restocking Fee
For returns of non-defective items, we charge a 15% restocking fee.
6. Refunds
Once your return is received and inspected:
- Approved refunds will be issued to the original payment method
- Please allow 5–10 business days for processing
Shipping fees (if applicable) are non-refundable unless the return is due to our error.
7. Damaged or Defective Items
If your item arrives damaged or defective:
- Please notify us within 48 hours of delivery
- Provide clear photos of the item and packaging
We will arrange a replacement, repair, or refund at no additional cost.
8. Order Cancellations
Standard items can be canceled before shipment; custom items can only be canceled within 24 hours of placing the order.
9. Exchanges
We currently do not offer direct exchanges.
If you would like a different item, please initiate a return and place a new order.
10. Contact Us
For any return or refund inquiries:
Email: support@auvirahome.com
Phone: +1 (832) 731-9774
Support Hours: Monday – Friday, 9:00 AM – 7:00 PM (PST)
Time Zone: Pacific Time (Los Angeles, GMT-8)
Business Address：8354 Northfield Blvd #3710, Denver, CO 80238
White Glove
At Auvirahome, delivery is an essential part of the overall experience. Our White Glove Delivery service is designed to ensure your furniture arrives safely, is professionally handled, and placed in your home with care.
Service Overview
White Glove Delivery includes:
- Delivery to your room of choice
- Professional unpacking of items
- Basic assembly of eligible products
- Placement in your preferred location
- Removal of packaging materials
This service is designed to provide a convenient, in-home delivery experience with minimal effort required from you.
How the Process Works
1. Order Processing
Once your order is confirmed, we begin preparing your items for shipment.
2. Warehouse Arrival
After your items arrive at our U.S. fulfillment center, they are inspected and prepared for final delivery.
3. Delivery Scheduling
Our delivery partner will contact you to schedule a convenient delivery appointment.
4. In-Home Delivery
Our delivery team will bring your items into your home, assemble eligible products, and place them in your designated room.
5. Completion
Packaging is removed, and your space is left ready for use.
Preparation for Delivery
To ensure a smooth delivery experience, please:
- Confirm that items can fit through doorways, hallways, staircases, and elevators
- Clear the delivery path and installation area
- Ensure building access is available (parking, entry, elevator use if needed)
- Check if your building requires a Certificate of Insurance (COI)
Note: Delivery teams do not move or remove existing furniture.
Service Limitations
White Glove Delivery does not include:
- Wall mounting or drilling
- Electrical or lighting installation
- Installation of wall-mounted fixtures or décor
- Removal of existing furniture
Delivery Coverage
White Glove Delivery is available in most areas within the continental United States.
For the following locations, special arrangements may be required:
- Alaska
- Hawaii
- U.S. territories
- Remote or limited-access areas
International delivery may be available upon request.
Estimated Delivery Timeline
- In-stock items: Typically scheduled within 2–3 weeks after arrival at the U.S. warehouse
- Made-to-order items: Timelines vary depending on production and logistics
Delivery times are estimates and may vary depending on location, carrier availability, and seasonal demand.
White Glove Service Fees
Delivery fees vary depending on location, order size, and delivery requirements.
Estimated ranges:
- Local areas: from $239
- Extended areas: from $339
- Nationwide delivery: $339–$539
Final pricing is confirmed before scheduling delivery.
Frequently Asked Questions
How long does White Glove Delivery take?
Delivery is typically scheduled within 2–3 weeks after arrival at our U.S. warehouse.
Is assembly included?
Yes. Eligible items include basic in-home assembly as part of White Glove Delivery.
Can I choose a delivery time?
Yes. Our delivery partner will contact you to arrange a convenient appointment.
What if the item does not fit?
We recommend carefully reviewing product dimensions before purchase. Delivery teams are unable to modify home structures or remove obstacles.
Contact
For questions or assistance regarding White Glove Delivery:
Email: support@auvirahome.com
Phone: +1 (832) 731-9774
Support Hours: Monday – Friday, 9:00 AM – 7:00 PM (PST)
Time Zone: Pacific Time (Los Angeles, GMT-8)
Business Address：8354 Northfield Blvd #3710, Denver, CO 80238
Warranty Policy
At Auvirahome, we are committed to providing furniture that is designed for durability and long-term use. This Warranty Policy outlines the coverage and limitations applicable to your purchase.
1. Warranty Coverage
We offer a limited warranty of 3 years from the date of delivery, depending on the product category.
This warranty covers:
- Manufacturing defects in materials and workmanship
- Structural integrity issues under normal residential use
- Hardware or component defects affecting functionality
2. What Is Not Covered
This warranty does not cover:
- Normal wear and tear (including minor scratches, fading, or surface marks)
- Damage caused by misuse, improper handling, or accidents
- Improper assembly or modification of the product
- Damage resulting from environmental conditions (humidity, sunlight, etc.)
- Commercial or non-residential use
3. Warranty Claims
To submit a warranty claim, please contact us at:
Email: support@auvirahome.com
Phone: +1 (832) 731-9774
Please include:
- Order number
- Description of the issue
- Photos or videos showing the defect
Our team will review your request and respond within a reasonable timeframe.
4. Resolution Options
If a defect is confirmed, Auvirahome will, at its discretion:
- Provide replacement parts
- Offer repair solutions
- Replace the item (if applicable)
- Issue a partial or full refund when appropriate
5. Service & Support
For eligible cases, we may provide guidance for repair or arrange service support depending on your location and the nature of the issue.
6. Warranty Limitations
- This warranty applies only to the original purchaser
- The warranty is non-transferable
- Proof of purchase is required
- All warranty decisions are made based on product inspection and supporting evidence
7. Relationship to Return Policy
This warranty is separate from our 30-day return policy.
Returns must meet eligibility requirements outlined in our Return & Refund Policy.
8. Disclaimer
This limited warranty is provided in addition to your rights under applicable consumer protection laws. Warranty terms may vary depending on product type and usage conditions.
Contact Us
For any warranty-related questions, please contact:
Email: support@auvirahome.com
Phone: +1 (832) 731-9774
Support Hours: Monday – Friday, 9:00 AM – 7:00 PM (PST)
Time Zone: Pacific Time (Los Angeles, GMT-8)
Business Address：8354 Northfield Blvd #3710, Denver, CO 80238