Warranty Policy
Auvirahome stands behind the quality of our products. All items are covered by a 3-year limited warranty from the date of delivery.
What Is Covered
- Manufacturing defects in materials or workmanship
- Structural integrity issues under normal use
- Hardware and component defects
What Is Not Covered
- Normal wear and tear
- Damage caused by misuse, abuse, or neglect
- Improper assembly or installation
- Environmental damage (e.g., humidity, sunlight, water)
- Commercial use of residential products
How to Make a Claim
If you believe your item has a defect covered under this warranty, please contact us at support@auvirahome.com with the following information:
- Your order number
- A description of the issue
- Photos clearly showing the defect
Our team will review your claim and respond promptly.
Resolution Options
Depending on the nature of the defect, we may offer one of the following resolutions:
- Replacement parts
- Repair assistance
- Product replacement
- Partial or full refund
Contact Us
- π§ Email: support@auvirahome.com
- π Phone: +1 (832) 731-9774
- π Support Hours: Monday β Friday, 9:00 AM β 7:00 PM (PST)