Privacy policy

At Auvirahome, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We collect the following types of personal information:

Name, email address, phone number, and shipping/billing address
Payment information (processed securely — we do not store card details)
Account details and order history
Customer service communications and product reviews

We also automatically collect:

IP address and browser/device information
Pages visited and referring URLs
Email interaction data (opens, clicks)

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchases
Provide customer support
Send marketing communications (with your consent)
Improve our website and services

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our advertising efforts. You can manage cookie preferences through your browser settings.

Sharing Your Information

We may share your information with:

Service providers who assist in operating our store (e.g., shipping, payment processing)
Advertising partners for targeted marketing
Authorities when required by law

We do not sell your personal data.

Your Rights

Depending on your location, you may have the following rights:

GDPR (EU/UK): Right to access, correct, delete, or restrict processing of your data
CCPA/CPRA (California): Right to know, delete, and opt out of the sale of personal information

To exercise your rights, please contact us at support@auvirahome.com.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Security

We use SSL/TLS encryption to protect your data during transmission. While we take reasonable precautions, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.